So you can try to clean the USB port first, or change the USB port, or connect it Sometimes, the computer can’t recognize your WD external hard drive because there is something dirty on yourĬomputer’s USB port or USB cable. Test the WD External Hard Drive Angain after Changing the USB Cable So make sure to clean up all the virus or malware on your PC and WD external hard drive before trying to connect the If there is virus in your computer or WD external hard drive, it may also cause the hard drive to not work properly. Clean Up the Virus that Stops WD External Hard Drive from Working Properly Suddenly not working on your PC, don't worry, you can try to follow the following three methods to quickly fix the If your Western Digital (WD) external hard drive cannot be recognized by your computer while the light is on or Hope we can figure this out.Buy with 20% off Buy with 20% off Quick Fix WD External Hard Drive Light On but Not Working Please let me know if you tried the steps from above and if you were able to run a SMART test and/or if you are experiencing any of the same issues I mentioned. If that means that it could be completely unreadable? Or where I need to go from here. So, I’m not sure if that means my problem with my passport has gotten worse. But, that was with my passport disconnected from my Mac. When I powered down and removed my passport, then turn back on and did the same thing, it immediately loaded my internal hard drive in the disk utilities section. But, when I brought up DISK UTILITY it just continues to sit there on “loading discs”. When I checked under SYSTEM INFORMATION and clicked on USB, the external drive did show up there. Tonight, I decided to try all of this again and this is what happened this time, so any help you can get, might help me also. I don’t remember what it said at that time, but it didn’t look like it was a catastrophic failure. When I went through this test back in April I was able to do everything on it, including use the “Disk Utility” to test for problems and also run a SMART test on the drive. Have you tried the trouble shooting test thing yet? If you type in on the home page of this site “macOS cannot find my drive” it gives you a list of things to do. I have been dealing with this since April and cannot figure out what to do.
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